GTBF’s Winter Seminar

Find at about the latest technological innovations affecting tourism at the GTBF meet at the Houses of Parliament on 13th November.

Find at about the latest technological innovations affecting tourism at the GTBF seminar at the Houses of Parliament on 13th November.


Thursday 13th November 2014, Houses of Parliament, London


Join us to discuss how technology can support group travel business!

Taking technology as our theme for this seminar for group travel professionals, we will look at the innovations that are helping to improve the visitor experience, the challenges of introducing new digital systems specifically addressing group buying patterns and the benefits that a Customer Relationship Management system can offer to grow group business by providing far more intelligence on customer needs and handling digital enquiries.

Come along and take the opportunity to network with other travel trade professionals and experts in new technology solutions and gain more in-depth knowledge. See program alongside.

We hope to see you there!


1.45pm – Arrival at Portcullis House (marked 4 on the map), pass through the airport-style security, we will meet guests in the lobby

2pm – Tea/coffee and networking, Room U

2.30pm – FORUM, Grimond Room

1. Welcome, introduction and update on Landor’s new developments – Karen Roebuck, GTBF Project Manager

2. Developing the Commercial Groups offering at the Houses of Parliament – Ian Lacey, Houses of Parliament Marketing & Travel Trade Manager

3. Herding Cats: Improving the group tour experience – John Harte and Chase Dolomont, Antenna International Interpretation Consultants

4. Using a CRM system to grow your group business – Lucy Beck, MD i-Dynamics

4.30pm to 5.15pm – Optional tour featuring the Lords and Commons Chambers, Central Lobby, St Stephen’s Hall and Westminster Hall


The seminar is free to members of the GTBF but is open to all other industry professionals at a one-off fee of £65.

TO REGISTER email or telephone 01424 572082

To enhance your visit download the FREE Explore Westminster Hall app from the AppStore & Google Play – click here